1. What are cookies
Cookies are small text files that a website stores on your device. The shop also uses similar browser storage. They let the site remember your cart, keep checkout working and remember the choices you make.
2. The cookies we use
These are the cookies the Texperts website sets:
- Cart and checkout (essential):
woocommerce_cart_hash,woocommerce_items_in_cartandwp_woocommerce_session_…remember what is in your cart and keep your basket up to date. They expire when you close your browser or after up to two days. - Your cookie choice:
tx_cookie_consentremembers whether you chose Accept all or Essential only. It lasts 12 months. - Staff sign-in:
wordpress_logged_in_…,wordpress_sec_…andwp-settings-…are only set when Texperts staff sign in to manage the store. Customers do not receive them unless they sign in to an account.
3. Cookies we do not use
We do not use advertising or tracking cookies, and we do not sell information collected through cookies. If we add analytics in future, we will only switch it on after you choose Accept all, and we will update this policy first.
4. Third parties
- Google Fonts: pages load their fonts from Google, so Google receives your IP address and browser details when a page loads.
- PayFast: when you pay by card or Instant EFT you are taken to PayFast’s own page, which sets its own cookies under its own policy.
- Google Maps: store directions open on Google’s site, which has its own cookie policy.
5. Managing your choices
Use Cookie settings in the footer at any time to change your choice. You can also block or delete cookies in your browser settings. The cart and checkout will not work without the essential cookies.
6. Changes and contact
We may update this policy from time to time and will show the new date at the top of the page. Questions about cookies? Email info@texpertsonline.co.za or call 073 723 3333.
Still have a question?
Our team usually replies the same day, and always within one business day.